Every care has been taken to ensure that the descriptions on our website are accurate. If for any reason an item is not acceptable, it may be returned unopened, unused, and in its original packaging, within 14 days and a full refund or replacement will be given. However, the cost of returning the product is not subject to a refund. This does not affect your statutory rights.
When returning any item we recommend that you obtain a proof of postage.
In line with the new EU Online Dispute Resolution Standards all customer disputes will be processed via the new EU platform which can be accessed here http://ec.europa.eu/consumers/odr/